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  1. BCBS NC BlueConnect
  2. -- OTC Allowance Questions --

-- OTC Allowance Questions --

  • How can I use my OTC Allowance?
  • Do I have to pay shipping on my OTC orders?
  • How long does it take for my order to get to me?
  • How do I track my catalog orders?
  • Is there a limit to how many orders I can place?
  • What do I do if a product is showing not eligible for OTC but I believe that it is?
  • Can I purchase more than the allotted Allowance amount?
  • What happens if I mail in an order on the last day of the calendar quarter?
  • Do OTC Allowance dollars roll over to the next calendar quarter?
  • When does my OTC Allowance reset?
  • Can a family member order for me?
  • Can I share products with my family members or friends?
  • Can I return an OTC item I ordered?
  • What happens if an item is damaged during shipment?
  • What happens if I disenroll from my plan?

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